Workflows, business processes, and the people and tools used to employ them are like pieces of a puzzle.  Oftentimes they are best known by those who are directly engaged with them and can sometimes be viewed in a stovepiped manner.  When outsiders attempt to examine them, they can be seen as separate, disconnected parts of the organization's function.  In a way, they are like artifacts of a civilization that an archaeologist might discover.  Johnston Analytics' mission is to recognize how these pieces fit together, identify where they fit well and where  the fit is jagged or pieces are missing, and recommend how it all could fit together to make a productive 'civilization.'  This is innovation at its core.